[关键词]
[摘要]
目的 探讨老龄化背景下成年子女对陪诊服务的具体需求,为陪诊服务的规范化发展提供参考依据。方法 运用描述性质性研究,于2023年2-4月目的抽样法选取泸州市某三级甲等综合医院陪同老年人就诊的14位成年子女开展半结构式访谈,并采用内容分析法分析资料。结果 共提炼出4个主题:对陪诊服务有意愿但认知不足、对陪诊服务内容的需求、从业人员素养需求、对优化陪诊服务体系的需求。结论 成年子女对陪诊服务的认知普遍不足,但在态度上多表示支持。建议加强陪诊服务宣传,细化服务范畴及收费标准,强化从业人员准入标准,做好全方位、多渠道保障,以满足患者群体个性化、多元化且注重安全的就医需求。
[Key word]
[Abstract]
Objective To explore the specific needs of adult children for medical companion services under the background of aging society,and to providereference for the standardized development of medical companion services.Methods By using descriptive qualitative research, from February to April 2023, 14 adult children who accompanied the elderly to visit a tertiary A general hospital in Luzhou city were selected for semi-structured interviews using the purposive sampling method,and the data were analyzed using content analysis.Results Four themes were extracted:willingness but insufficient cognition regarding medical companion services,needs for the content of medical companion services,needs for the professional qualities of practitioners,and needs for optimizing the medical companion service system.Conclusions Adult children generally have insufficient cognition of medical companion services,but most express support in attitude.It is suggested to strengthen the publicity of medical companion services,refine service categories and charging standards,strengthen the access standards for practitioners,and provide comprehensive and multi-channel guarantees to meet the personalized,diversified,and safety-oriented needs for medical services.
[中图分类号]
R47
[基金项目]
泸州市哲学社会科学研究规划课题(LZ22A080)